About Us
My Marketing Matters Story
Welcome to My Marketing Matters, where your ideas take flight.
We took off in 1982 as a small direct mail service and real estate marketing company offering mailing list and fulfillment services. Over time, we expanded our design and print solutions services to better serve our clients and broaden our horizons, quickly becoming the go-to real estate marketing agency in the Mid-Atlantic region.
We take pride in offering businesses and individuals accessible, cost-effective, and efficient best-in-class marketing materials. Today, we are pleased to be a top real estate marketing company serving the Mid-Atlantic, New York, Florida, Texas, and beyond. However, we are more than just a real estate marketing company. We also cater to all types of clients needing business marketing materials and brand management solutions.
Despite our national reach, we remain a local company at heart, with personalized customer service, attention to details and a keen understanding of intelligent and effective marketing.
Early on we invested in advancing our technology and tools for design, branding, and print helping us soar to new heights. We’re excited to help you do the same.
Let’s fly together!
My Marketing Matters is where ideas take flight.
Our Mission
We aim to help your ideas take flight by creating innovative marketing solutions that drive meaningful growth for your business.
We empower our clients to reach their business goals through personalized service, advanced technology, and high-quality marketing materials. Whether you’re local or nationwide, we’re dedicated to ensuring your marketing efforts achieve outstanding results.
Let’s soar to new heights together!
TAKING OFF SINCE 1982
A woman-owned, small business with local roots, offering personalized customer service, and a national footprint.
20,000+ USERS & GROWING
Trusted by over 20,000 users, from large national firms to small businesses and individuals.
QUICK & EASY
Click, Print, & Deliver
Design, print, and mail are all in one easy-to-use platform.
FIRST-CLASS SERVICE
Our dedicated, on-call professionals provide concierge-level customer service every day, every time you call.
Contact Us
Let's Connect
If you need assistance or have a question, our Customer Solutions Team at My Marketing Matters is here to help. They can assist you with any special requests or inquiries.
Best of all, you’ll speak with a real person every time, even via chat! A live person will answer your call, email, or chat, either immediately or within hours if you reach out to us outside of business hours.
We are proud to offer top products and customer service and to provide solutions that are accessible to all. We’re not fishing for compliments, but we’ll take them!
Hours
Monday - Friday
8:30 AM - 5:00 PM
Eastern Time
LiveChat
Login to your account
using the button in the top right to start a chat.
Phone
Give us a call at
301.590.9700
Email us at request@mymarketingmatters.com
Frequently Asked Questions
You’ve got questions.
We’re here with the answers.
Here are answers to common questions about our products, services, portal, and print marketing materials for clients.
Feel free to contact our customer service team if you don’t find what you’re looking for.
Print Product FAQs
Do you have customizable templates?
Yes! We offer a variety of customizable holiday or industry templates for you to choose from.
The services section below provides more information if you’re interested in personalized products or portals.
What print products do you offer?
My Marketing Matters offers a variety of different products that are printed in-house. Listed below are the traditional sizes we provide as templates or upload-your-own PDF options:
- Postcards
- Brochures
- 2- & 4- Page Brochures
Calendar-Fold & Oblong-Fold
- 2- & 4- Page Brochures
- Booklets
- 8-Page Brochures
- 12-Page Brochures
- 16 to 32-Page Brochures
- Calendar-Fold & Oblong-Fold
- Business Cards
- Stationary
- Envelopes
- Notecards
- Letterhead
- Custom Listing Presentations
- Door Hangers
- Posters
- Calendars
If you’re interested in customization products, just reach out to us, at request@mymarketingmatters.com.
You can also learn more about our graphic design services here.
We provide custom portals, brand templates, and graphic design services to ensure you get precisely what you want.
What paper types do you offer?
We offer the following types of paper:
- 12pt. coated cover
- Used for postcards, brochures, and folded mailers
- C2S, 12pt, white color, 92% Brightness, 270 GSM
- 14pt. coated cover
- Used for postcards, brochures, and folded mailers
- C25, 14pt, white color, 92% Brightness, 305 GSM
- 16pt. coated cover
- Used for business cards and high-end brochures
- C25, 16pt, white color, 92% brightness, 330 GSM
- 18pt. coated cover
- Used for business cards and invitations
- C25, 18pt, white color, 92% brightness, 360 GSM
- 24pt. coated cover
- Used for business cards and invitations
- C25, 24pt, white color, 92% brightness, 465 GSM
- 120# smooth cover
- Used for business cards and invitations
- Smooth finish, 16 pt, white color, 96% brightness, 324 GSM
- 110# Crane’s Crest cover
- Used for notecards, folded mailers
- Matching envelopes available
- Smooth finish, 14.8pt, fluorescent white, 98% brightness, 300 GSM
- 100# silk cover
- Used for postcards, multi-page booklets, folded mailers
- Silk finish, 10.6pt, white color, 90% brightness, 270 GSM
- 80# smooth cover
- Used for invitations, brochures
- Matching envelopes available
- Smooth finish, 10.9pt, natural color, 75% brightness, 216 GSM
- 80# gloss cover
- Used for newsletters and booklets
- Gloss finish, 7.3pt, white color, 92% brightness, 216 GSM
- 100# satin text
- Used for flyers, trifold brochures, and booklets
- Satin finish, 5.5pt, white color, 92% brightness, 148 GSM
- 100# gloss text
- Used for Flyers, trifold brochures, and booklets
- Gloss finish, 4,6pt, white color, 92% brightness, 148 GSM
- 80# satin text
- Used for flyers, trifold brochures, and booklets
- Satin finish, 4.2pt, white color, 92% brightness, 118 GSM
- Crane’s Crest 28# text
- Used for stationery
- Matching envelopes available
- Woven finish, 6.5 pt, fluorescent white color, 98% brightness, 108 GSM
- 28# digital color copy
- Used for stationery, flyers, newsletters, and color copies
- Ultra-smooth finish, 4.7pt, white color, 100% brightness, 98 GSM
Custom paper choices are available upon request.
What coating options do you offer?
My Marketing Matters offers several paper coatings to enhance and protect all print marketing materials.
UV Coating
UV Coating is an excellent way to make your print marketing materials pop!
It provides a brilliant glossy sheen to your business cards, postcards, flyers, and other print materials. This finish also provides a durable coating that reduces post office scuffing.
Satin Coating
Satin Coating is less reflective than gloss, giving your printed materials a more natural matte look. This finish can be applied anywhere toner is used.
Soft Touch Coating
Soft Touch Coating is a smooth finish that makes printed materials feel luxurious and velvety. This finish says “upscale.”
Tuff Coat
Tuff Coat is a scuff-proof laminate finish with a clean and fresh matte surface that prevents unsightly fingerprints. This strong finish is ideal for items like mailers, menus, and printed materials that will be touched often. It helps protect them from getting scratched.
How do I get samples of your papers, coatings, and products?
We understand that you want to know exactly what your marketing materials will look and feel like. That’s why we offer free samples of our papers, coatings, and products
Contact us at requests@mymarketingmatters.com to request samples.
What is the Elevate Marketing Suite?
The Elevate Marketing Suite is a modern platform designed to make print and direct mail marketing accessible and affordable for all businesses. Through the platform, we offer a full range of marketing solutions, particularly for real estate and home service industries. We have an extensive collection of customizable templates for print materials, social media content, promotional products, marketing subscription products, and more.
The Elevate Marketing Suite simplifies marketing processes by automating content creation and distribution, reducing costs, and ensuring brand consistency.
Who is the Elevate Marketing Suite for? Isn’t it only for real estate businesses?
No, The Elevate Marketing Suite can be used by anyone looking to craft and order marketing materials. The online platform is free to use for all print and direct mail orders.
The Elevate Suite can be used by any business but it does specialize in real estate brokerages and home services.
How much is the Elevate Marketing Suite?
Creating an account and using the Elevate Marketing Suite today is free!
If you are interested in having a custom marketing site with our Elevate Marketing Suite, we offer a variety various packages.
Does Elevate integrate with other services?
Yes! The Elevate Marketing Suite brings together different systems to make your marketing more effective with less effort.
You can plug the Suite into the MLS and brokerage-provided property feeds for instant property promotion. It also works with various photography and virtual tour companies for easy access to your photos.
Plus, the Suite links up with our Mailing List System, using live tax record and USPS data for each address to make sure your mail gets delivered accurately.
It can also connect with other APIs to mix and match with other marketing channels, turning the Elevate Marketing Suite into a handy all-in-one marketing platform.
What features are included in the Elevate Marketing Suite?
The Elevate Marketing Suite includes the following features:
Personalized Templates: A variety of templates that can be customized to meet specific branding and marketing needs.
Marketing Automation: Tools for streamlining the creation and distribution of marketing content, saving time and resources.
System Integrations: Seamless integration with Multiple Listing Service (MLS) data and other industry-specific systems to enhance content creation efficiency.
Branding Solutions: Options for enforcing brand integrity at any level, with the ability to white-label each suite to reinforce a company’s brand identity.
Ongoing Design Services: Continuously updated templates to ensure that marketing materials remain current, impactful, and relevant.
In-House Production: Unlike most design and marketing platforms, the Elevate Marketing Suite produces orders in-house using state-of-the-art printing equipment. This approach lowers costs and increases speed, accuracy, and accountability.
Click here to learn more about our Elevate Marketing Suite.
Do you have marketing solutions for teams and businesses?
Absolutely! Our Elevate Marketing Suite provides everything from company-branded templates to a fully customized site for your employees to order branded marketing materials. This tool is designed to empower your team to create materials supporting their work and promoting your company.
Contact request@mymarketingmatters.com for a free consultation to discover which solution best fits your needs. You can also learn more about solutions for Real Estate Teams and Brokerages by clicking on the links.
What size is a postcard?
If you’re wondering, “How big is a postcard?” The answer is that there isn’t just one standard postcard size—there are actually several options to choose from, depending on your needs:
1. Standard Postcard: 4″ x 6″
The standard and most common size is a 4” x 6” postcard. This size is perfect for simple messages or promotions, is economical, and meets USPS mailing requirements.
2. Large Postcard: 5″ x 7″
This postcard size is one of My Marketing Matters’ best-selling print products. This size is a popular choice because the larger size makes a more significant impact and allows more space for visuals and text. A 5X7 postcard is ideal for announcements, invitations, or marketing promotions where imagery is essential.
3. Jumbo Postcard: 6″ x 9″
The 6” x 9” postcard offers plenty of room for creatives and information to make a lasting impact. designIf you want to leave a lasting impression,. This size is great for marketing campaigns that need to grab attention. However, mailing and printing fees may be more expensive than those for smaller sizes.
4. Panoramic Postcard: 6″ x 11″
The largest standard size, 6” x 11” postcards, are perfect for bold, visually driven messages. This size is excellent for real estate listings, event promotions, and marketing materials where providing details is crucial.
Which size postcard should I choose?
Each size has its benefits, so you can choose the one that best suits your campaign’s needs. At My Marketing Matters, we offer all these sizes and can help you decide which is suitable for your next project.
Services FAQs
What types of design services do you offer?
Our designers will create personalized print and direct-mail items, reusable templates, social media posts, and branding kits. The branding kits include all the elements you need to complete your brand, including logos, colors, and fonts.
Our expert design team will cater to your unique needs and create a custom solution that is compliant with brand standards and mailing regulations. You can trust us to bring your brand to life and boost your marketing.
What is your production turnaround time?
Standard production turnaround time is 1 to 3 business days for most products.
We offer a Same Day or Next Day rush on the completion of production.
Rush orders must be placed before 3 PM EST, Monday through Friday, to be considered the same business day. This excludes holidays.
Reminder: Production turnaround time does not include the shipping turnaround.
What type of shipping options do you offer?
In addition to USPS mailing, we offer various FedEx shipping options for print products.
Shipping options include FedExNext Day (Business Day & Saturday Delivery), FedEx 2-Day, and FedEx Ground. Local clients can take advantage of a same-day courier.
Please remember that shipping turnaround time does not include the production turnaround.
What sets your mailing services apart?
Our company was created to make mailing easier and save you money. We offer tools to help you target specific market areas with mailing addresses.
Once you order, we address, sort, bundle, and drop it off at the post office within 1-2 days. Our large volume allows us to offer discounted postage rates.
What are the different types of mailing and postage options?
First Class
The fastest delivery at a premium price.
Delivers within 1-3 business days (after production), returns to the sender if not delivered.
Presort Standard/Bulk
Affordable pricing with flexible delivery.
Your mailing is delivered within 1-8 business days (after production), but it can take as long as 14 days to arrive. If it is not delivered, it is not returned to the sender.
Presort First Class
The bigger the mailing, the better the price break.
Like first-class postage, this option offers a price break for larger mailings of over 1,000 addresses. It delivers within 1-3 business days (after production) and returns to the sender if not delivered.
Every Door Direct Mail (EDDM)
Mass marketing at an affordable cost.
This inexpensive option allows you to mail to an entire postal code but is less flexible.
What is every door direct mailing?
Every Door Direct Mail (EDDM) is a service that helps you reach all potential customers in an entire postal code. It works by sending your marketing materials to every mailbox in a certain. However, you can not add or remove addresses on the route.
This can be a cost-effective way to advertise your business. It ensures that your message reaches a broad audience. This option is also an affordable and efficient way to target entire neighborhoods without needing a mailing list.
EDDM is perfect for neighborhood specialists or local businesses looking to expand their reach!
How do I mail flyers to a neighborhood?
After you create your flyer with one of our templates or upload your own design, you can use our free mailing list system to create or upload a custom list.
For help with your order, please reach out to our Customer Solutions agents by phone, LiveChat, or email. They are ready to assist you. Find all the ways to contact us here.
How to design a flyer?
Create a flyer by choosing one of our flyer templates. You can personalize the design, text, and images by clicking directly on the flyer. With various text editing options and drag-and-drop image capability, the design possibilities are endless!
For help with your order, please reach out to our Customer Solutions agents by phone, LiveChat, or email. They are ready to assist you.
How do I design a brochure?
Once you log in to the Elevate Design Studio, you can choose from one of our templates. Select a brochure layout you like, then customize the design, text, and images by clicking directly on the flyer. With various text edibility options and drag-n-drop image capabilities, the design possibilities are endless!
If you need help with your order, please contact our Customer Solutions agents by phone, LiveChat, or email. They are ready to assist you.
Other Common Questions
What is the benefit of advertising with direct mail and print solutions?
Contrary to common misconceptions, direct mail and print marketing have many benefits and are highly effective ways to build your business. According to the Data According to the Data & Marketing Association (DMA), direct mail has a response rate of 5.3% for prospect lists and 9% for house lists. Compare that to email marketing campaigns, which average a response rate of just 1%.
Studies indicate that direct mail is responsible for getting 39% of customers to try a brand for the first time. On average, the DMA says you can expect an ROI of $42 for every dollar spent on direct mail campaigns.
This is likely because print and direct mail marketing offer vital benefits that contribute to their effectiveness. These tangible mediums allow you to physically reach your audience in a way that digital channels often can’t.
Print materials are also seen as more credible, with 56% of consumers saying they trust print marketing more than any other type of advertising. Additionally, print marketing can be highly personalized and offers more flexibility to showcase more information and visuals than a single ad.
While print and direct mail marketing beat digital strategies in response rate, price point, and personalization, that doesn’t mean that email, social media, and other online channels aren’t effective. Instead, direct mail and print solutions should be part of your overall marketing strategy in addition to digital platforms to get the most out of your efforts.
What is print marketing, and how effective is it?
Print marketing involves creating and distributing physical marketing materials such as brochures, postcards, flyers, and business cards. Like My Marketing Matters, a print marketing agency, can help you create materials to promote products, services, or events. These materials can be distributed via mail, in person, or at events.
Print marketing is a powerful tool for building brand recognition, conveying detailed information, and creating a lasting impression on your audience. Proponents of print marketing, like IAM Group, attribute its effectiveness to the fact that it holds consumers’ attention longer and denotes credibility and legitimacy that digital channels lack.
How effective is direct mail marketing? What is a major strength of direct mail marketing?
Direct mail marketing remains highly effective, mainly when targeted and personalized. The DMA reports that direct mail has a response rate of 4.9% to 9%, significantly higher than email’s average response rate of 1%. Further, direct mail can achieve a return on investment (ROI) of 29%, which is comparable to social media (30%) and higher than paid search (23%).
This effectiveness is because direct mail is often seen as more trustworthy and engaging than digital ads. 42% of recipients read or scan direct mail pieces.
What is geo-farming in real estate? What is farming in direct mail?
Geo-farming in real estate refers to a targeted marketing strategy where marketing efforts are focused on a specific geographic area or “farm.” By consistently marketing to the exact location, real estate agents and other businesses can build brand recognition, establish themselves as the go-to expert in that area, and ultimately generate more leads and listings within the community.
Some geo-farming or farming tactics include direct mail, door hangers, fliers, and local events.
How effective is postcard marketing?
Postcard marketing is particularly effective because of its simplicity and directness. It offers several benefits for your business, including a high response rate, cost-effectiveness, and the ability to deliver concise, impactful messages. According to the DMA, postcard marketing has a high response rate, with 4.25% for house lists and 2.9% for prospect lists.
Plus, postcards’ open-and-read rate is nearly guaranteed, as recipients don’t have to open an envelope. This means that postcards have a higher engagement rate than other forms of direct mail marketing. Because of its unique format, postcard direct mail marketing is ideal for promotional offers, event invitations, home listings, and reminders.
My Marketing Matters offers a variety of postcard mailing templates, sizes, and finishes with options for every need and price point.
Taking Service to New Heights
First-Class Customer Service
We are proud to offer top products and customer service and to provide solutions that are accessible to all. We’re not fishing for compliments, but we’ll take them!
Find out why our clients take off with us time and again.
Trustindex verifies that the original source of the review is Google.Liz NasonOctober 1, 2024My company (Premier Sotheby's Int'l Realty, Sarasota, FL) uses MMM and I just have to say that when I need to talk to someone if I have a question, they pick up the phone immediately and they are so nice. It's been 2019 that I've been using them and I don't know why I haven't said anything sooner. Every single person who has picked up has been LOVELY and helpful. Today Rose helped me! You can tell the employees are happy. If you have a chance to use them for marketing...definitely DO!Trustindex verifies that the original source of the review is Google.DiMare 11September 4, 2024The Entire team is amazing! Shoutout to Rose for her diligent response times and consistent great customer service. 10/10 experience over the past few years... thanks alot!Trustindex verifies that the original source of the review is Google.Susan Sonnesyn BrooksAugust 8, 2024I have used MMM for nearly 20 years for real estate mailings. Occasionally I have tried other companies, but they simply can't compete with MMM. The designers, list management, and customer service staff are all exceptional. Myriad product options and a complicated ordering process means I ALWAYS call for help. And they patiently walk me through the steps. The final product is consistently top notch. FIVE STARS for My Marketing Matters - then and now!Trustindex verifies that the original source of the review is Google.catherine owenFebruary 26, 2024Ronke was patient, informative and a huge help! I hope whenever I phone My Marketing Matters, I am connected with her.Trustindex verifies that the original source of the review is Google.Jeremy SniderDecember 21, 2023Highly recommended local, cost-effective, customer-service oriented direct mail provider. My Marketing Matters helped our church with a postcard mailing to a targeted list of local families. The postcard looked fantastic using creative we provided, and they provided personal support all along the way. Very nice to have a local company providing such high quality service.Trustindex verifies that the original source of the review is Google.Maddy's ExecutiveDecember 6, 2023I called My Marketing Matters to ask for help with our account. I spoke with Caroline Sauer. She was very kind and patient and walked me through the process. She also followed up with an email which included screenshots of the process so that I had a reference to use in the future. YOU ROCK, CAROLINE!Trustindex verifies that the original source of the review is Google.P SandersApril 26, 2023MMM' chat help is absolutely fantastic. Caroline, in particular, saved the day for me and one of our agents, in no time flat!Trustindex verifies that the original source of the review is Google.Barbara PageSeptember 9, 2022I should have done this long ago. Have been working with them for approx. 16 yrs and would not use anyone else. They produced good work and solve problems with you if you have them. They are my go to print vendor for postcards, especially and more.Trustindex verifies that the original source of the review is Google.Daniel Gale Cold Spring HarborApril 6, 2022Customer Service is extremely helpful and very attentive, especially Emily, she was great to work with.Trustindex verifies that the original source of the review is Google.Amy GrubbyMarch 28, 2022I have been using My Marketing Matter for a few months now, recently I submitted an order and realized I needed a change to it ASAP. I was able to reach Emily after hours who worked with her team to help catch my order to edit before printing! Everyone is always very helpful with questions and my custom designs are always just what I need! The turn around on mailer is so FAST! System is easy to use. Highly recommend!
Leave Us A Review & Get A Reward
We love to hear from our customers. Please take a moment to leave us a review on Google. When you do, email us your review at request@mymarketingmatters.com, and we’ll send you a promotional code for 10 percent off your next order!